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Information
& Tips |
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Still have Errors or Spyware?
Sometimes it may happen that some of the files may
not get deleted because of some new strains of
spyware application.
Netcom3 removes almost all known spyware on the
Internet. If Netcom3 is unable to remove a certain
spyware, then our tech department will research that
item and come up with an alternative solution for
you.
If you have purchased Netcom3, to help us better
assist you, please send your computer logs to our
technical team to analyze and review by doing the
following:
To get the log files you need to follow these steps.
1. Open the software
2. Click logs on the left side navigation of the
software
3. Click on date of the logs you want to send.
4. Click email this file
Please email us the log files for analysis. Email
log files to
engineers@netcom3.com
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